We request our users to read our refund policy to know if they are eligible for a refund or not.
As a valued GrowRealSubscribers customer, you are required to know that we provide intangible goods / services that are not reversible. We are trusted as ones who provide quality services, we take immense pride in providing customer satisfaction and providing world-class, quality Instagram services. We deliver on our promise and go beyond every time.
We at GrowRealSubscribers maintain a team of highly professional and skilled customer support staff, who are qualified enough to be able to provide a solution to your query, you can get in touch with us by dropping us an email, stating your query. And you will hear from us with the first 24-48 hours.
At times because of some underlying issues which could include technical error that causes your Instagram handle to be unresponsive, at such time the order completion can take longer than previously anticipated. In such cases, the customer is eligible for a full refund of the payment.
When you feel that you received a service that differed from your expectations. We request you to immediately contact our customer support with the first 24 hours. If you provide satisfactory evidence for the underlying issue, depending upon how far ahead the process was, we will give you a full or partial refund towards your payment.
We at GrowRealSubscribers believe that our customers deserve the best of services, as such, we strive to maintain the highest standards of our services. It is highly unlikely that our quality of service will reduce. But in the event that it does happen, we do not take responsibility for the same, because there could be certain variables that could be well out of our control that had caused the drop in your service. These variables could include poor content or irregular uploads or due to changes in the social media algorithm, etc.
If you have filed a chargeback case with your Credit Card Company or have filed a refund case with PayPal, prior to consulting with our team about the underlying issue, then you will not be eligible for a refund.